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System Administrator’s Guide – Release 7.5
______________________________________________________________________________________________
Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
Revised: April 9, 2013
Page 102
DTMF Gap Typical 100 milliseconds
Select the attendant used
to answer when calls
received from this source
are routed to an Auto
Attendant.
Select the option from the drop-down list of options.
Calls received from this
CO line go to:
• Extension
• Auto Attendant
• Voicemail for user
4. Click the Update button to save changes. 0.
13.2 Fax Server Support
Allworx Systems provide the ability to send control information in the form of DTMF
digits to devices connected to the servers FXS ports. An extension phone number
and/or the dialed number (DNIS) along with using arbitrary DTMF characters to control
the following devices:
• Analog FAX servers (e.g. Multi-Tech FaxFinder)
• External paging amplifiers
• External voicemail servers
The digits will be sent immediately after the device answers and before any audio from
the calling source is available.
To add the device and configure which DTMF digits will be sent:
1. Navigate to Phone System > Handsets page. Select the New Analog
Handset link for the port.
2. Add a description of the device.
3. Click Add. The New Analog Handset displays in the Analog Handsets
section.
4. Select the Modify link for the device.
5. Go to the Handset Features section, and enter the DTMF digits to send into
the Auto Answer DTMF String text box. These digits will be sent to the FXS
device as soon as it answers the call. The following characters can be used:
DTMF digits:
• 0 – 9
• A – D
• *
- Allworx® 1
- Server Administrator’s Guide 1
- Release 7.5 1
- Page ii 4
- Table of Contents 5
- Page iv 6
- Page vi 8
- Page vii 9
- Revised: April 9, 2013 10
- Page viii 10
- 1 Introduction 11
- 2.1 User Roles 15
- 2.2 Role Permissions 17
- Page 10 20
- Page 11 21
- Page 12 22
- Page 13 23
- Page 14 24
- Page 15 25
- Page 16 26
- Page 17 27
- 3.1 Setting the Time 29
- 3.3 Feature Keys 30
- Feature Key Description 31
- Key 6x 24x 48x 31
- 4 Upgrading Server Software 33
- Page 24 34
- Page 25 35
- Page 26 36
- 5 Network Configuration 37
- Page 28 38
- Allworx server 39
- Page 32 42
- Page 33 43
- Page 35 45
- Page 36 46
- Page 37 47
- Page 38 48
- Page 39 49
- 7.1.3 Functions Not Changed 51
- Page 42 52
- Page 43 53
- 7.2 Important Notes 54
- 7.3 Multi-site Calling 54
- 8 User Passwords 55
- Page 46 56
- 8.2 Users 57
- Page 48 58
- 9 Adding Users 59
- 9.2 User Template Settings 61
- Section Setting 62
- 9.3 Modifying Users 63
- Page 54 64
- 10 Adding Handsets 65
- 10.1.2 Static IP Addressing 66
- 10.1.3 VLAN Settings 66
- Page 57 67
- Page 58 68
- Page 59 69
- Profile Description 70
- 10.1.7 Plug-and-Play 71
- Option Description 72
- Page 63 73
- 10.2 Reach Handsets 74
- 10.4 Generic SIP Phones 76
- 10.5 Analog Phones 76
- 10.6 Testing Phones 77
- Page 68 78
- Page 69 79
- Page 70 80
- 11.1 View Configuration 81
- Page 73 83
- Page 74 84
- Page 75 85
- Page 76 86
- Page 77 87
- Page 78 88
- Page 79 89
- Templates 90
- Page 81 91
- Page 82 92
- Page 84 94
- Page 85 95
- Page 86 96
- Page 87 97
- Page 88 98
- 11.8 Handset Templates 99
- Page 90 100
- Page 91 101
- Page 92 102
- Page 93 103
- Page 94 104
- 12 Shared Call Appearance 105
- Page 96 106
- Appearance feature 107
- 12.3 Call Routes 108
- 12.4 Phone LED Indicators 108
- 12.5 Outbound Call 108
- Page 99 109
- Appearance calls 110
- 13 Outside Lines 111
- 13.2 Fax Server Support 112
- SIP Device Description 113
- 13.3.1 Configuration 114
- Advanced Settings* 115
- Page 106 116
- VoIP Settings* 117
- Page 108 118
- Page 109 119
- 13.4 Digital Lines 120
- 13.4.4 NFAS Support 121
- Signaling (CAS) Support 121
- 13.4.6 Data Support 122
- 13.4.7 Restrictions 122
- 13.4.8 Configuration 122
- Parameter Description 123
- Page 114 124
- Page 115 125
- Page 116 126
- Page 117 127
- 13.5 Allworx Port Expanders 128
- Options Description 129
- Call route Description 130
- Page 121 131
- 13.7 Anonymous Call Handling 132
- 14.1 Dialing Rules 133
- 14.2 Service Groups 134
- 14.3 Defining Service Groups 135
- 14.4 Configuring Area Codes 136
- Page 127 137
- 14.6 Audit Pin Codes 138
- Page 129 139
- 14.8 Toll Restrictions 140
- Restrictions 141
- Page 132 142
- 15 Unified Messaging 143
- 15.2.2 POP3 Client 144
- 15.2.3 IMAP Client 145
- Page 136 146
- Page 137 147
- Page 138 148
- Page 139 149
- Page 140 150
- Page 141 151
- Page 142 152
- Page 143 153
- Page 144 154
- Page 145 155
- BLF 2088 2088 UDP 156
- SIP 5060 5060 UDP 156
- Page 147 157
- Page 148 158
- 18 Adding Extensions 159
- Page 150 160
- 18.3 Multiple Destinations 161
- 18.5 On Busy Routing 162
- 18.6 Follow-Me-Anywhere 162
- 18.8 Hot Desk Routing 164
- 18.11 Speed Dial Numbers 165
- Page 156 166
- 19 Follow-Me-Anywhere 167
- 19.4 Quick Transfer 168
- 20.1 Notification Mode 169
- 20.2 Escalation Mode 170
- 21 Key System Behavior 171
- Page 162 172
- Page 163 173
- Page 164 174
- 23 Emergency Support 175
- Page 166 176
- Page 167 177
- 23.4 Emergency Alerts 178
- Status Pressing the PFK 179
- Page 170 180
- 24 Call Supervision 181
- Page 172 182
- 25 Business Schedules 183
- Page 174 184
- 25.1.1 Assigning Schedules 185
- Page 176 186
- 25.2 Greetings 187
- Page 178 188
- Page 179 189
- 25.4 Call Routing Modes 190
- 26 Auto Attendants 191
- Page 182 192
- Page 183 193
- 26.4 File Format Conversion 194
- Page 185 195
- Page 186 196
- Page 187 197
- Page 188 198
- 27 Call Monitors 199
- Page 190 200
- Page 191 201
- Page 192 202
- 28 Parking Orbits 203
- Page 194 204
- Page 195 205
- Page 196 206
- Page 197 207
- 29.2 Paging Zone Settings 208
- 30 Dual Language Support 209
- Page 200 210
- 30.2 Language Settings 211
- 30.3 Call Appearances 212
- 30.4 Call Applications 212
- 30.5 Allow Language Change 213
- 30.6 Language Change Prompt 213
- 30.7 Configuration Examples 214
- Page 205 215
- Page 206 216
- 31.1 Export 217
- 31.2 Import 218
- 31.3 Important Notes 219
- Page 210 220
- 32 Music on Hold 221
- Page 212 222
- Page 213 223
- Page 214 224
- 33 Abbreviations 225
- Page 216 226
- Revised April 9, 2013 228
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