Allworx Allworx User Manual
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
- Interact and 1
- Version 1.1 3
- 1 Introduction 9
- Revised: 8/4/14 10
- 2 Setup 11
- 2.3 Log in 12
- 2.4 Change the Login Password 13
- 3 Overview 15
- 3.2 Layout 16
- 3.3 Icons 17
- 3.5 Windows Dock/Undock 18
- 3.4 Window Pins 18
- 4 Status Appearances 21
- 4.3 DND (Do not Disturb) 22
- 4.4 Mute 22
- 4.5 Call Recording 22
- 4.6 Presence 23
- 4.7 Settings 23
- 5 Settings 25
- 5.2 Contact Display Settings 26
- 5.3 Recording 26
- 5.4 External Program Link 26
- Feature Description 28
- 6 Manage Calls 29
- 6.3 Answer a Call 30
- 6.4 End a Call 30
- 7 Current Calls Window 31
- 7.3 Transfer a Call 32
- Shortcut Description 33
- 7.4 Park a Call 34
- 7.5 Conference Call 34
- 8 Call History Window 35
- 8.4 Search 36
- 8.5 Display Order 36
- 8.6 Clear Call History 36
- 9 Contacts Window 37
- 9.2 Filters 38
- 9.3 Favorite Contacts 38
- 9.4 View Adjustment 38
- 9.5 User Status 38
- 9.6 Place a Call 39
- 9.8 Search 39
- 9.9 Display Order 40
- 10 Troubleshooting 41
Summary of Contents
Allworx® Interact and Interact Professional User GuideVersion 1.1Updated August 4, 2014
Allworx Interact and Interact Professional Version 1.1Page 2 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 3www.allworx.comRevised: 8/4/142 SetupTo use the Al
Allworx Interact and Interact Professional Version 1.1Page 4 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14• Desktop: places a s
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 5www.allworx.comRevised: 8/4/144. Download the suppo
Allworx Interact and Interact Professional Version 1.1Page 6 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 7www.allworx.comRevised: 8/4/143 OverviewThe Allwor
Allworx Interact and Interact Professional Version 1.1Page 8 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/143.2 LayoutThe Allworx
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 9www.allworx.comRevised: 8/4/143. Click the Call act
Allworx Interact and Interact Professional Version 1.1Page 10 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/143.4 Window PinsIn th
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 11www.allworx.comRevised: 8/4/14Figure 1: Window Ret
Allworx Interact and Interact Professional Version 1.1Page 12 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 13www.allworx.comRevised: 8/4/144 Status Appearance
Allworx Interact and Interact Professional Version 1.1Page 14 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/144.3 DND (Do not Dist
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 15www.allworx.comRevised: 8/4/14To record an active
Allworx Interact and Interact Professional Version 1.1Page 16 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/144.7.1 Visible Window
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 17www.allworx.comRevised: 8/4/145 Settings The Opti
Allworx Interact and Interact Professional Version 1.1Page 18 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/145.2 Contact Display
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 19www.allworx.comRevised: 8/4/14operation for the in
Allworx Interact and Interact Professional Version 1.1Page 20 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14Strip the external d
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 21www.allworx.comRevised: 8/4/146 Manage Calls6.1 P
Allworx® Interact and Interact Professional User GuideVersion 1.1
Allworx Interact and Interact Professional Version 1.1Page 22 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/142. Wait for the tone
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 23www.allworx.comRevised: 8/4/147 Current Calls Win
Allworx Interact and Interact Professional Version 1.1Page 24 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14and number, End Call
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 25www.allworx.comRevised: 8/4/14Right click and drag
Allworx Interact and Interact Professional Version 1.1Page 26 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/147.4 Park a CallClick
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 27www.allworx.comRevised: 8/4/148 Call History Wind
Allworx Interact and Interact Professional Version 1.1Page 28 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/148.4 SearchUsers prov
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 29www.allworx.comRevised: 8/4/149 Contacts WindowTh
Allworx Interact and Interact Professional Version 1.1Page 30 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/149.2 FiltersEach filt
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 31www.allworx.comRevised: 8/4/149.6 Place a CallRigh
Allworx Interact and Interact Professional Version 1.1Page ii Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14©2014 Allworx Corp,
Allworx Interact and Interact Professional Version 1.1Page 32 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14• Company Name - dis
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 33www.allworx.comRevised: 8/4/1410 TroubleshootingC
Allworx Interact and Interact Professional Version 1.1Page 34 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14The Interact applica
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 35www.allworx.comRevised: 8/4/14The application prov
Allworx Interact and Interact Professional Version 1.1Page 36 Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14Message displays: Re
Toll Free 1-866-ALLWORX • 585-421-3850www.allworx.comVersion: 1.1 Revised August 4, 2014
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page iiiwww.allworx.comRevised: 8/4/14Introduction ...
Allworx Interact and Interact Professional Version 1.1Page iv Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14Settings ...
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page vwww.allworx.comRevised: 8/4/14User Status ...
Allworx Interact and Interact Professional Version 1.1Page vi Toll Free 1 866 ALLWORX * 585 421 3850www.allworx.comRevised: 8/4/14
Allworx Interact and Interact Professional Version 1.1Toll Free 1 866 ALLWORX * 585 421 3850 Page 1www.allworx.comRevised: 8/4/141 IntroductionThe Al
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