Allworx 9224 User's Guide download pdf (Page 23)

Phone Guide – 9224

Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com

Revised: April 16, 2013

Page 19

5.7 Activate Door Relay

If configuring and connecting the system to a Door Relay, dialing extension

403

†

activates the relay.

5.8 Call Queues

5.8.1 “Ring All” Queuing

Users can log into and out of queues, if the site uses Ring All Queuing. The

phone automatically logs into the Queue after powering up.

To log into a Queue:

1. Press and hold the corresponding Queue PFK on the phone.

2. Wait for the flashing Queue PFK light. If calls are waiting, it flashes

green. If there are no calls in the queue, the button does not light.

3. Pick up the call. 0.

For hands-free mode: press the PFK or SPEAKER.

For regular mode: use the handset or headset and press the PFK.

To log out of a Queue:

Press and hold the corresponding solid red Queue PFK on the phone.

If the Allworx Server Administrator enables Music on Hold for the queue,

queued callers hear music.

5.9 Shared Call Appearance

Shared Call Appearances enables handling a set of one or more

appearances by the system as a single appearance shared across multiple

handsets. This enables all handsets in the Shared Appearance to have

common access to calls and call operations within the group of handsets. For

example, an incoming call can ring on all handsets using the appearance,

have one user answer the call and place the call on hold, and then another

user retrieves the call.

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Allworx 9224 User's Guide Page 23