Allworx Px 6/2 Installation Guide

Browse online or download Installation Guide for Networking Allworx Px 6/2. Allworx Px 6/2 Installation guide User Manual

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Px 6/2 Expander FAQ's
-My Allworx Px 6/2 Expander won’t Plug and Play. What’s wrong?
Check that the site's Allworx server is running System Software Release
6.9.2.1 or higher and that the server has the Allworx Internet Call Access
Feature key. If the server is not running an appropriate system software
release, upgrade it. See the Allworx System Administrator's Guide (6.9.2.1
or higher) for instructions. If both server requirements have been met and
the Px still does not plug and play, there are other possible causes. These
are described below:
Site is using a non-Allworx DHCP server If a device other than the
site's Allworx server is being used as the network's DHCP server, the Px
may fail to plug and play. If the DHCP server uses DHCP Option 66, then
you must set the TFTP Server IP Address value in the DHCP server's
database. Set it to be the same as the LAN IP Address of the Allworx
server. If the site's DHCP server does not support DHCP Option 66, the
Px's network settings must be configured manually. In that case, perform
procedure B, below.
If the site's DHCP server uses DHCP Option 66 but the Px does not plug
and play after setting the TFTP Server IP Address, it may be that the Px
has an out of date version of software. A few Allworx Px 6/2 Expanders
with the earliest version of pre-loaded software do not properly utilize the
DHCP Option 66 information. If your Px is one of these units, it must be
manually upgraded by either (A) temporarily connecting it to an Allworx
server that is not connected to the site's network or (B) manually
configuring the Px's network settings. The procedures work equally well so
choose the one that is more convenient for the situation:
A. Temporary offline connection In this procedure, you will connect
the Px to an Allworx server that is not connected to the site's network. Any
Allworx 6x, 10x, or 24x server can be used. However, you must choose a
server on which the DHCP server is enabled. The server will upgrade the
Px to the latest version of software. Once upgraded, the Px will be able to
use the DHCP Option 66 information and properly plug and play on the
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Summary of Contents

Page 1 - Px 6/2 Expander FAQ's

Px 6/2 Expander FAQ's -My Allworx Px 6/2 Expander won’t Plug and Play. What’s wrong? Check that the site's Allworx server is running Syste

Page 2

typing cmd into the Open field and then clicking OK. On the command line in the window, type: ipconfig /release and press the Enter key. Once the

Page 3

Once the command prompt is re-displayed, enter the Px's IP address (192.168.2.254) into the address field of the PC's web browser and clic

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If the Px is directly connected to the Internet or has a Public IP mapped to it, you will be able to access it from a web browser using its public IP

Page 5

site's network. Perform the following steps: • Upgrade the Allworx server to System Software Release 6.9.2.1 or higher. • Ensure that the serve

Page 6

• Verify that the PC has an IP address on the 192.168.2.xxx network by typing ipconfig /all in a command window on the PC. If the PC did not receive

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3 Allworx Px units must have an Allworx Internet Call Access (or VoIP) key for the Px units to work. If your Allworx system already has an Internet Ca

Page 8

it reboots while connected to the server. -Where can I get the latest installation instructions for the Allworx Px 6/2 Expander? A copy of the guide

Page 9

CAUTION: If the network connection between the Px and the Allworx server is interrupted, regular use of the Px's FXO and FXS ports will not be po

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to the LAN Host Mode FAQ. If the site requires that the Px have a static IP address, refer to the Static IP Address FAQ. -How do I configure the Allw

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LED is flashing). Immediately unplug the service PC's cable from the Px and connect the Px to the customer's network. When the Px is in Norm

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Remote connection of Port Expanders is supported. However, the following very important cautions must be taken into account: CAUTION: Correct routing

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